Conversica’s Market Momentum Continues in 2018 with Rapid Growth, New AI Capabilities and Series C F

Actualizado: 7 ene 2019

Award-Winning Leader in Conversational AI Delivers New Products, Grows Customer Base and Revenue, Expands Internationally, and Completes Key Acquisition.

FOSTER CITY, Calif. — October 29, 2018Conversica, the leader in conversational artificial intelligence (AI) for business, today announced the achievement of several key milestones in 2018, including significant growth in customer count and recurring revenue, the acquisition and integration of Intelligens, development of enhancements to the company’s AI technology, and the closing of a $31 million Series C funding round.

Conversica created and defined the conversational AI category with autonomous AI Assistants that engage in human-like conversations and take appropriate actions to solve important business problems.

In addition to closing its Series C funding round, key milestones for Conversica in 2018 include:

- Continuing aggressive growth of annual recurring revenue, now exceeding $35 million, with sales to new customers and significant expansions in existing accounts.

- Growing the customer base across a number of industries, including firms in the technology, financial services, education, sports, hospitality, and automotive sectors. Notable new customers in 2018 include Cloudera, Epicor, Gainsight, the New York Mets, Jitterbit, LeasePlan, Sutter Physician Services, Textron, and the Orlando Magic. - Releasing new AI Assistants, new assistant skills and new third-party integrations with Microsoft Dynamics, Oracle Sales and Marketing clouds, HubSpot, and CDK. - Expanding internationally with new offices and employees in the UK and Latin America, as well as delivering platform and security enhancements to support our compliance efforts with the General Data Protection Regulation (GDPR). - Introducing an AI Admissions Assistant, the first conversational assistant designed specifically for higher education institutions seeking to improve their engagement with prospective students to drive higher enrollment.

- Expanding the company’s intellectual property portfolio with a new patent granted for AI-powered systems that automatically carry on conversations, including tools to build those conversations and train the AI to execute them. - Completing the Intelligens acquisition with the addition of customers in South America, over 200 Spanish conversation types, and new technical integrations and communication channels. - Receiving multiple technology and business awards and recognition in notable lists, including the CB Insights AI 100, the Inc. 5000, Silicon Valley Fast 50, and San Francisco Business Times Fast 100 lists of fastest growing private companies. - Increasing international presence on three continents and the number of employees, with important new additions in data science, engineering, customer success, and sales to support the company’s continuing growth. “Conversica’s ongoing momentum speaks to the power of using conversational AI to automate routine but important business conversations that lead to real business results,” observed CEO Alex Terry. “Conversica created the conversational AI category and continues to lead the industry in terms of technology innovation, customer acquisition and revenue. In addition to growing the market for our flagship sales and marketing solutions, we are also investing in our larger vision of automating important conversations and processes across the enterprise to create a better customer experience, free employees for more valuable work, and deliver on the promise of AI Assistants and humans working harmoniously and efficiently together.”

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